NEWTON HOUSE B&B - GUEST ACCOMMODATION
It is a condition of booking Newton House accommodation that all guests accept these House Rules, Terms and Conditions upon Booking. By making a booking a contract exists and guests are taken to have accepted them.
Enquiries about accommodation are best made by telephone. (E-mail enquiries are also possible but slower and we discourage the sending of credit card information by e-mail, so a phone call is normally necessary to reserve accommodation.)
RESERVATIONS
Accommodation may be reserved by telephone, or by letter. A Deposit is required to secure a reservation.
The amount of deposit is the cost of the first night’s accommodation per room, or 30% of the whole booking (whichever is larger).
Deposit payments by credit card or by cheque are acceptable, as long as the cheque is received early enough to clear before the start of the accommodation, (normally 6 working days from our receipt of the cheque).
We send a Letter of Confirmation and Receipt (by mail, e-mail, or fax, as appropriate) for reservations secured by deposit. Notwithstanding a Confirmation Letter, bookings are not confirmed until the Deposit has been received (cheque payments cleared).
Reservations made at short notice will not be confirmed by postal mail but can be confirmed by e-mail, if we have your e-mail address.
CANCELLATIONS
If it is necessary to cancel your reservation, please inform us personally, BY TELEPHONE, at the earliest opportunity. Owing to the uncertainties of postage and Internet, mailed or e-mailed cancellation alone is not sufficient. It is the guests’ responsibility to ensure that we know your Cancellation details. See below for late cancellations and “No-Show”.
For a reservation already confirmed by a Newton House Confirmation Letter, in addition to the phone call, the cancellation should also be given IN WRITING.
Cancellation Policy (Refunds)
|
No. of Clear Days Notice Given |
Deduction from Deposit |
Amount of Deposit Reimbursed |
Additional Payment Required |
|
28 |
£10 Handling charge |
Deposit less £10 |
NIL |
|
7 to 27 |
50% |
50% |
NIL |
|
3 to 6 |
75% |
25% |
NIL |
|
1 to 2 |
100% |
NIL |
NIL |
|
0 clear days or ‘No Show’ |
100% |
NIL |
Balance of 50% of full Booking |
(In all cases, bank-processing costs for debit/credit card and cheques will be deducted.)
For payments of more than one night, if Newton House is able to re-let any of the cancelled room/nights, the Guests’ payments will be refunded, by the re-booked nights (less the first night and a ₤10 Handling Charge). This can either be refunded to the Payer’s card/account, or credited (on account) to a future Newton House reservation, according to the Payers’ preference.
Newton house is designated as a SMOKE-FREE ZONE under the 2007 Smoke-free England Legislation (which came into force on 1st July 2007). It is a legal offence smoke anywhere inside the Newton House building. No-Smoking Notices are posted in every bedroom and in all public spaces. In addition, the Owners tell potential guests during booking and at Check-in, of the No Smoking House Rule. Any person defying the anti-smoking law will be charged with a legal offence and fined. In addition to the law, Newton House Owners take personal exception to anyone defying their House Rule. Therefore, in addition to a legal fine, smokers who break the rule will also be charged with the extra cost of cleaning, fumigation and lost lettings, while the room is made habitable again, and their stay in Newton House will be terminated immediately, without refund. We reserve the right to levy a Damage Deposit in certain cases, to cover this and other eventualities.
New (24-hour recorded) CCTV Security and up-to-date Fire Safety Control systems have recently been installed in Newton House. Whilst the Owners look out for the safety, well-being and best interests of all registered guests, Newton House is not responsible for the safety and security of guests and their possessions.
Newton House recommends guests to take out holiday/travel insurance, to cover normal eventualities e.g. enforced cancellation and loss of deposit, loss or damage to personal effects and third party damage liability (including Newton House property) and consequential loss.
Restriction on Guests’ Visitors (Security)
For security reasons, Guests are not allowed to bring visitors into Newton House unannounced. There are no food and beverage or toilet facilities for Visitors to Newton House. Only after the prior, personal agreement of the Owners may Guests’ Visitors be allowed to wait for a guest inside Newton House, for a short period. Agreed Visitors are not allowed in the Guests’ Rooms, or to remain after 10 pm. They should be accompanied in the Guest Lounge. Any visitor wishing to remain after 10pm must register as paying guest, if there is a room available. Guests bringing Visitors into Newton House are held responsible for their Visitors’ conduct and the cost of any damage/missing items they might cause, anywhere on the premises.
No Animals (pets or otherwise) can be brought into Newton House.
Newton House Guests are responsible for any damage, whether intentional or not (including effects of smoking) and any missing items, that they (or Visitors to them) might cause, anywhere on the premises.
The Owners have the absolute right to refuse entry to any person(s) they deem unfit, without giving reasons; and the right to put out any person(s) who behave illegally, unreasonably, or to the disquiet of other guests. Unreasonable behaviour is that which will lead to disturbance, damage, anxiety, distress or the injury of any person, including the Owners and staff. We have total discretion to decide what is unreasonable behaviour.